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Drive-thru

A voice at the speaker box that keeps the lane moving.

The drive-through order is the same job as the phone order, with a queue behind it. VoxDrive is the concept for taking it — accurately, quickly, in the local accent.

Concept · register interest

VoxDrive is a concept. Nothing on this page is live anywhere; it describes where the Vox family is going, so you can tell us whether it should.

A sliced pizza on a wooden board, seen from above

The problem

Lane dwell time is decided at the speaker box. A misheard order or a slow exchange backs up every car behind it.

What it would change

Faster, more accurate order-taking at the box means shorter lanes and fewer remakes at the window.

  • Dwell time set by the slowest exchange
  • Misheard orders remade at the window
  • Staff pulled from the kitchen to the headset

How VoxDrive is meant to work

Take the order at the box, confirm it back, send the ticket, and hand anything unusual to a person on the headset.

Takes the order

Menu-aware, modifiers included.

Confirms it

Read back before the car moves.

Sends the ticket

Ready to make by the time the car reaches the window.

Hands over

A person on the headset for anything it cannot handle.

What it is designed for

Same voice as the phone

Vox family continuity if you already run it on the line.

Local accent

Built to understand how people order here, not a franchise script.

Honest scope

A concept, described as one.

Register interest

Tell us about your lane and we will tell you when it is real.

What it is meant to change

  • Shorter lanes
  • Fewer remakes
  • Headset staff back in the kitchen
  • One voice across phone and lane

Also built for

Questions about VoxDrive

Can I pilot this now?

No — it is a concept. Register interest and we will contact you when there is something real to demonstrate.

Why publish a concept?

So that venues can tell us whether it is worth building, and so nobody mistakes it for a product that ships.

Tell us about your lane