Sydney-based
Sydney, Australia
Never miss another booking.
Bella, our AI phone host, answers every call your venue can't — checks real availability and writes the booking straight to your dashboard. Made in Sydney, answering calls Australia-wide.
or call +61 2 5504 1140 — Bella will pick up.
- Answers in under a second
- $80/month flat
- Records stay in Australia
Bella answers the phone in under a second and books the table — live, 24 hours a day.
Australian data
Hosted in AU, Privacy Act compliant
24/7 on the line
Every call answered, every night
The catalogue
Two products live today.
More on the way.
Five products. One mission — keep restaurant teams on the floor while the phone, the bookings, and the no-shows quietly handle themselves.
VoxOrder
Live AI phone ordering for takeaway and pickup.
A voice agent that takes pickup orders, reads the menu in your accent, and drops the ticket straight into your POS — so no order is ever lost to a busy line.
Explore the product
VoxConcierge
In development Voice + SMS front-of-house concierge.
The bit between the booking and the guest sitting down. Waitlist management, post-booking texts, no-show recovery — quietly handled.
See what we're building
VoxStay
In development Bella answers the hotel phone.
Bella as a hotel receptionist. She answers the room-booking call in the caller's language, offers rooms, quotes the real price with taxes, and texts a secure payment link — she never takes a card number on the phone.
See what we're building
VoxDrive
Concept Drive-thru voice AI, built for the Australian window.
A voice agent for the drive-thru window, built for the Australian morning rush — local accents, local orders, local rhythm. Not a US franchise script bolted onto an Aussie café.
See the vision
Solutions by industry
Built for your kind of venue.
The same phone host, tuned to how your business actually takes calls — start with your vertical.
The 7:42pm test This is what a missed call
This is what a missed call
sounds like instead.
Friday night, phone rings, every host is mid-service. Bella answers in under a second, checks your real availability, and writes the booking straight to your dashboard.
And when she's ever unsure, she doesn't guess — she takes a message so a human calls back. That's by design.
- Bella Good evening — you've called Marlow Lane. This is Bella. How can I help?
- Caller Oh hi! Any chance of a table for four tonight, around eight?
- Bella Let me check the book… eight o'clock is full, but I can do 7:15, or 8:30 on the terrace.
- Caller 8:30 works — it's actually my mum's birthday.
- Bella Lovely. Four people at 8:30 tonight — what name should I put it under?
- Caller Matilda.
- Bella Done, Matilda — you're booked, and I've let the team know it's a birthday. A confirmation text is on its way.
Booking written to the venue dashboard
Illustrative — a fictional venue, but exactly the way Bella handles a call.
Your command centre
No black box.
No black box.
You see every call she takes.
Every Vox venue gets the full operations hub — every call with its transcript and recording, every booking in the log, analytics you can export, plus live tables, a kitchen screen and your menu. One dashboard, one login away.
Owner, manager, staff and kitchen each get their own login — everyone sees what they need, across every venue.
- Live Feed
- Live Tables
- Booking Log
- Manage Menu
- Kitchen
- Analytics
Marlow Lane
Live
- Calls tonight 23
- Bookings 17
- Handled by AI 21 of 23
- 7:42pm Booking · 4 guests · birthday Handled by AI
- 7:38pm Change of time · Sat 6:30pm Handled by AI
- 7:31pm Function enquiry · 22 guests Team callback
Transcript · Recording · Export CSV
In the wild
A real venue.
A real venue.
A real booking.
When the phone rings at 8pm on a Friday, Bella picks up in a warm Australian voice, checks your live diary, and writes the booking straight into your dashboard — no menus, no hold music, no missed tables.
See how VoxTable works
Our craft
Hospitality lives in the details.
So does our software.
We build a small, careful catalogue of voice and AI tools that solve real front-of-house problems. No buzzword roadmaps, no platform pitches. Just software that helps restaurant teams keep doing what they do best — taking care of guests — while the unglamorous bits (the phone, the bookings, the no-shows) take care of themselves.
Sydney, end to end
Built here.
Answered here.
Every part of BitePerk is built and supported from Sydney. Our servers live in Australian data centres, the phone numbers are Australian, and the voice that greets your guests sounds like one of them. We're an AI company that behaves like a neighbourhood business — because the restaurants we serve are neighbourhood businesses too.
AI phone answering for Sydney restaurants →
Across Australia
One phone host. Every city.
Vox answers for venues Australia-wide, with local pages for the cities our callers ring from most.
We used to lose tables every Friday night just because nobody could reach the phone. Bella picks up every single call — and the bookings just appear on our screen. It paid for itself in the first week.
From the guides
All guides → Plain-English help for a busy phone.
LoyaltyHow restaurant loyalty programs work — and why points alone aren't enough
How restaurant rewards programs work, what diners and venues each get from them, and why the best loyalty is built on recognition, not just points.
GuideFrom Parramatta to Bondi: how Sydney restaurants stopped missing calls
How Sydney venues from Parramatta to Bondi use VoxTable and VoxOrder so every call is answered and bookings and orders land on screen, even mid-service.
- FAQ
What happens to calls after hours and on public holidays?
Bella answers around the clock, including after close and on public holidays, so bookings made when you're shut are captured instead of lost to voicemail.
Common questions
Restaurant owners ask us these.
Straight answers about letting an AI answer your phone — what it costs, how it sounds, and where your data lives.
Can AI really answer my restaurant's phone?
Yes. VoxTable, our AI phone host, answers every inbound call in a warm Australian voice, checks real availability, and writes the booking straight to your dashboard — no hold music, no menus, no missed Friday nights. It runs 24/7 and answers in under a second.
Does BitePerk work for restaurants outside Sydney?
Absolutely. We're built and supported from Sydney, but VoxTable works for any restaurant or venue across Australia — Melbourne, Brisbane, Perth, Adelaide and regional towns included. The voice is trained on Australian English and gets local suburb names right.
How much does it cost to have AI answer restaurant calls in Australia?
VoxTable starts at a flat $80/month with no per-cover or per-call fees, and plans scale up for busier venues and multi-location groups. Most venues recover the cost from the bookings saved in the first week.
Will my callers know they're talking to an AI?
Bella sounds natural and local, and she's upfront and polite. Guests get a fast, friendly answer and a confirmed table — which beats a phone ringing out to voicemail during service.
How is my booking and call data handled?
Your booking records stay in Australia (Sydney), and call recordings auto-delete after 30 days — never used to train AI models. BitePerk is Privacy Act compliant and your bookings always stay yours.
How quickly can I get set up?
Most venues are live within 48 hours. You forward your existing number to your VoxTable line — about five minutes with your phone provider — and Bella starts answering.
Book a demo
Let's put Vox on your line.
Fifteen minutes is enough to hear it, map your overflow, and decide if BitePerk fits — no slide deck required.
