About Biteperk

Built in Haymarket,
answering Australia-wide.

We're a small Sydney company with one obsession: the restaurant phone that nobody can reach during service. Everything we build starts there.

Why we build this

Walk past any good restaurant on a Friday night and you'll hear it: a phone ringing out while every single person on the floor is doing exactly what they should be doing — looking after the room. That ringing phone is a booking walking to the venue next door.

Biteperk exists to end that trade-off. Our AI phone host, Bella, answers every call in a warm Australian voice, checks real availability, and writes the booking straight to the venue's screen. The team never leaves the floor; the guest never hits voicemail.

We deliberately build a small, careful catalogue — no buzzword roadmaps, no platform pitches. Software that solves one front-of-house problem properly, then the next one.

Hands adjusting a phone headset — the craft of answering well.
How we work

Three principles we don't bend.

A human in the loop, by design

When Bella isn't confident, she doesn't guess — she takes a message and flags your team to call back. A low-confidence moment becomes a callback, not a wrong booking.

Australian, all the way down

Built and supported from Sydney. Call audio processed and stored in Australia, never used to train outside models. Privacy Act compliant.

Honest by default

Flat pricing with no per-cover fees. Product pages that say "in development" when something's in development. We'd rather earn trust slowly than claim it.

Where we are

A real office, real hours, a phone we answer.

Level 1, 477 Pitt Street
Haymarket NSW 2000

+61 2 5504 1140 · Mon–Fri, 9am–5pm AEST

hello@biteperk.com.au

Find us on the map
A Sydney café street scene near Haymarket, morning light.
Say hello

Talk to the people who build it.

No sales team, no scripts — you'll be talking to the team that ships the product. Ask us anything about the missed-call problem.