Built in Surry Hills,
answering Australia-wide.
We're a small Sydney company with one obsession: the restaurant phone that nobody can reach during service. Everything we build starts there.
Why we built this
Walk past any good restaurant on a Friday night and you'll hear it: a phone ringing out while every single person on the floor is doing exactly what they should be doing — looking after the room. That ringing phone is a booking walking to the venue next door.
BitePerk exists to end that trade-off. Our AI phone host, Bella, answers every call in a warm Australian voice, checks real availability, and writes the booking straight to the venue's screen. The team never leaves the floor; the guest never hits voicemail.
We deliberately build a small, careful catalogue — no buzzword roadmaps, no platform pitches. Software that solves one front-of-house problem properly, then the next one.
Three principles we don't bend.
A human in the loop, by design
When Bella isn't confident, she doesn't guess — she takes a message and flags your team to call back. A low-confidence moment becomes a callback, not a wrong booking.
Australian, all the way down
Built and supported from Sydney. Booking records stored in Australia, call recordings auto-delete after 30 days, never used to train AI models. Privacy Act compliant.
Honest by default
Flat pricing with no per-cover fees. Product pages that say "in development" when something's in development. We'd rather earn trust slowly than claim it.
A real office, real hours, a phone we answer.
Level 1/457-459 Elizabeth StreetSurry Hills NSW 2010
+61 2 5504 1140 · Mon–Fri, 9am–5pm AEST
Find us on the mapFollow BitePerk
Pictured: Surry Hills, the neighbourhood we work in.
Talk to the people who build it.
No sales team, no scripts — you'll be talking to the team that ships the product. Ask us anything about the missed-call problem.