Hotel-shaped conversation
Dates, room types, and stay length — not a restaurant script wearing a different hat.
Hotels
Front desk phones deserve the same competence as the lobby.
VoxStay is Bella at the hotel phone — built for independent and small-chain properties that lose stays when reception is slammed or after hours.
+61 2 5504 1140 Australian-built voice AI for hospitality
Business problem
Overflow calls are lost stays
When reception is checking someone in, the next caller hears rings. After hours, many independents still rely on a mobile that goes to voicemail. Travellers move on to the next property on the list.
Lost revenue
Direct bookings you never see
OTAs will take the booking if your phone does not. Every unanswered direct enquiry is margin you have already paid to attract.
- After-hours enquiries convert elsewhere
- Front desk cannot quote accurately while multi-tasking
- Card details taken poorly create chargebacks and no-shows
How BitePerk solves it
How BitePerk solves it
VoxStay (in development) is designed to answer the booking call, offer real room options with taxes included, take a name and mobile, and text a secure payment link — never inventing a price.
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Answer the stay enquiry
A calm voice handles the first question while reception stays with the guest in front of them.
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Quote truthfully
Real availability and tax-inclusive pricing — no invented rates.
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Secure the hold
Name, mobile, and a texted payment link — card numbers stay off the call.
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Fall back to humans
Anything it cannot do rings through to the front desk.
Features
Features
EU-first architecture
Designed for European hosting requirements; Australian hotels can join the waitlist.
Payment link, not card-on-call
Guests pay on a secure link — safer for them and for you.
Human fallback
When the ask is out of scope, the call escalates rather than inventing an answer.
Benefits
What changes when the phone is covered
- Fewer lost direct enquiries after hours
- Reception stays with in-person guests
- Clearer path from call to secured stay
- Early access via waitlist while VoxStay finishes
Why we built this
Same voice family, hotel problem
VoxStay extends the Vox family to the front desk. It is in active development — no fake occupancy metrics, no invented hotel logos. If you run an independent property, the waitlist is the honest next step.
From the guides
All guides →Plain-English reading for hotels.
PricingHow much does AI phone answering cost for a restaurant?
What AI phone answering costs an Australian restaurant in 2026 — the pricing models, the per-call fees to watch for, and how to work out your payback.
ComparisonAI receptionist vs answering service vs voicemail: what's best for a restaurant?
Voicemail, an answering service or an AI host? How restaurants handle phone calls compared — what each costs, where each fails, and which fits your venue.
FAQ
Questions operators ask
Is VoxStay live in Australia today?
Not yet — it is in development. Australian hotels and motels can join the waitlist; early pilots are oriented EU-first.
Will it invent room rates?
No. Pricing must come from real availability. If it cannot quote truthfully, it escalates to reception.
How do I register interest?
Book a demo / waitlist conversation from this page and tell us your property type and markets.
Looking for the product detail? See VoxStay or Book Demo.
Book a demo
Talk through hotels on your line.
Fifteen minutes is enough to hear Vox, map your overflow, and decide if BitePerk fits — no slide deck required.