Vox · AI phone host
The phone rings all through service. Let it be answered.
Sunday lunch, a full diary and three lines going at once — that is exactly when a booking gets missed. Vox picks up every call in a warm, natural voice, checks what you actually have free, and writes it straight into your diary.
Shipped, not promised
Already answering, on the other side of the world.
Vox is not a prototype waiting for a first customer. It runs live in Australia under the name VoxTable, handling real bookings for venues that pay for it — which is the only reason we are comfortable offering it here.
- Picks up on the first ring, including at 9pm on a Saturday
- Checks the real diary before it promises a table
- Every call kept with a transcript, so nothing is hearsay
- One place to see what the phone did all week
- Books inside your rules — last orders, Sunday sittings, a deposit for the big party
We used to lose tables every Friday night just because nobody could reach the phone. Bella picks up every single call — and the bookings just appear on our screen. It paid for itself in the first week.
For UK venues
Built for the pace of UK hospitality.
From district pubs to West End dining rooms, the phone keeps ringing through service. Vox answers it — every time — so your team can stay on the floor.
The rooms we answer for
Every kind of UK table, one calm voice on the phone.
Sunday lunch, a curry house on a Friday, brunch that runs past noon — the phone rings through all of it. Vox picks up while the floor keeps moving.
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Sunday lunch, fully booked -
The Friday curry house -
Small plates, long evenings -
Brunch that runs late -
Takeaway, off the same phone -
Afternoon tea, booked ahead
Where we're starting
Pilot conversations, city by city.
Vox works the same anywhere a phone rings, but hospitality doesn't sound the same in every city. These pages talk about yours specifically.
How it works
Three things change. Nothing else does.
Your number stays exactly as it is
No new line, no handset, no app for the team to learn. You forward the calls you want covered — all of them, or only the ones that ring out — and that is the installation finished.
Vox answers like a good host would
It greets the caller, works out the date, the size of the party and anything awkward about it, and checks the diary while it talks rather than promising first and apologising later.
The booking is in the diary before they hang up
Confirmed covers land where your team already looks. The call, the transcript and the recording sit alongside them, so a disputed booking stops being one person's word against another's.
UK pilots
We're bringing Vox to the UK — with pilot partners, not promises.
A British voice, a UK number and the diary software your venue already runs on are things we build with the first venues who put us on a real line — not things we claim before they exist.
- You keep your number; a call-forward is the whole installation
- We agree what success looks like before the first call is answered
- Terms settled venue by venue — no rate card, nothing to cancel
This is what a missed call
sounds like instead.
Mid-service, every table is seated and the phone is still ringing. Bella answers in under a second, checks what is genuinely free, and writes the booking down.
And when she is unsure, she does not guess — she offers to put the caller through to your own team. That is by design.
- Bella Good evening — you've reached The Lantern Room. This is Bella, the AI assistant. How can I help?
- Caller Hi — any chance of a table for four tonight, around eight?
- Bella Let me check the book… eight is full, but I can do 7:15, or 8:30 on the terrace.
- Caller 8:30 works.
- Bella Lovely. Four at 8:30 tonight — what name should I put it under?
- Caller Ellis.
- Bella Booked, Ellis. If you would rather speak to someone, I can pass you to the team at any point. A confirmation is on its way.
Illustrative — a fictional venue, but exactly the way Bella handles a call.
What we will and won't do
Your team takes over the moment it matters
A complaint, a large party, anything unusual — Vox hands the call to a person rather than improvising. Every conversation stays reviewable afterwards.
UK GDPR, on its own terms
The UK regime went its own way after Brexit and we treat it that way rather than assuming an EU answer covers it. Call data is processed to complete a booking, never to build a profile.
We say what isn't built yet
There is no UK number and no diary integration today. Those arrive through pilots, and you will hear that from us before you hear a pitch.
Where you stand with us
- Who you contract with
- Biteperk Ltd · Company number 17379647
- Bella says she is an AI
- At the start of every call. Ask for a person and the call is handed to your own team, and every conversation stays reviewable afterwards.
- Where your data goes
- Enquiry and booking records are stored on Google Cloud in Australia. Live calls are processed by our voice platform in the United States. Both are transfers out of Europe, and the safeguards are set out plainly in our privacy notice.
- Lawful basis
- Legitimate interests (Article 6(1)(f) UK GDPR) for answering the enquiry you send us; consent for optional cookies, withdrawable at any time. Your rights are listed in the privacy notice. Read the privacy notice
- Supervisory authority
- You can complain to the Information Commissioner's Office.
- Where the team is
- Enquiries are answered from Sydney. A UK enquiry sent in the afternoon is usually answered by the next morning, within one business day.
What UK venues ask us
Do you have a UK phone number yet?
Does it work with my diary software?
How do you handle the UK GDPR?
Can it cope with a British accent?
Will my guests know it isn't a person?
Put it on a real line
Tell us how your Friday service actually sounds and we'll show you Vox handling a call like it.