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Groups

One voice standard across every venue phone.

Groups lose bookings the same way single venues do — site by site. Vox rolls out with shared configuration, central reporting and a pilot site first.

Live in Australia · pilots in new markets

The live capabilities (bookings, takeaway) ship today in Australia. A group engagement outside Australia starts with one pilot venue on a real line.

A large restaurant floor with tables set, before service

The problem

Each venue invents its own overflow hack. Head office cannot see what the phones produced, and the guest experience drifts by site.

What it costs

Run the arithmetic: an ordinary miss rate across twenty venues is a budget line, not an anecdote.

  • Inconsistent guest experience by site
  • No single view of call outcomes
  • Rollouts blocked by one-off telephony

How a rollout works

Pilot one venue, standardise the voice, expand with playbooks, and see the network in one place.

Pilot one venue

Prove bookings taken on a real line before anything wider.

Standardise the voice

One craft, local details where they matter.

Expand with playbooks

Site onboarding that does not reinvent telephony each time.

See the network

Outcomes visible beyond a single manager's notebook.

What you get

Product that ships

Group conversations start from live capability, not a roadmap.

Site-level control

Local hours and rules without losing group standards.

Central visibility

Every venue's phone, one view.

A human partner

You are not left with a self-serve maze.

What changes

  • Consistent guest phone experience
  • Portfolio-level outcomes
  • Faster onboarding after the pilot
  • A path that respects procurement

Also built for

Questions groups ask

Do you support multi-brand groups?

Yes — brand voice, shared reporting and site exceptions are part of the pilot conversation.

Is there a separate enterprise offer?

Commercial shape depends on venue count and capabilities, agreed per pilot. Start with one venue rather than a catalogue.

Start with one venue