Live in Australia · pilots in new markets
Restaurants
Every booking call answered, even mid-service.
Cafés
The café phone, answered while you are on the machine.
Cafés run on a small team and a phone nobody can reach at nine in the morning. Vox takes the booking, answers the ordinary question and passes on anything that needs a person.
Live in Australia · pilots in new markets
Bookings ship today in Australia; elsewhere this is a pilot with a live demonstration on your own line.
The problem
A café phone rings during the morning rush and again at the lunch turn — exactly when every pair of hands is busy. The regular who cannot get through stops calling.
What it costs
Small rooms feel every lost table. A missed group booking on a Saturday is the difference the week is measured by.
- Morning-rush calls go to voicemail
- Group bookings are the ones that get missed
- Simple questions eat staff time
How Vox handles it
Vox answers, takes the booking against real availability, answers the hours-and-terrace questions, and hands anything else to your team.
Answers during the rush
First ring, natural voice, no queue.
Books the table
Against what is actually free, with a read-back to the caller.
Answers the ordinary
Hours, dogs, the terrace, the high chair.
Passes on the rest
Anything unusual reaches a person on your line.
What you get
Same host as restaurants
One account, one voice, when you grow into evening service.
A voice that fits
Unhurried and honest that it is an AI.
Bookings, not messages
The outcome is a table in the diary.
Every call on record
Transcripts and outcomes so the phone is no longer a mystery.
What changes
- No more missed group bookings
- Staff stay on the machine and the floor
- Regulars get through
- A live demonstration before any commitment
Also built for
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Live in Australia · pilots in new marketsTakeaway & collection
Every order picked up, even when the kitchen is on the floor.
Questions cafés ask
We take walk-ins mostly — is this for us?
If the phone rings and nobody can answer it, yes. Vox handles the bookings and questions that do come by phone; walk-ins are unchanged.
Can it answer questions about the menu?
It answers what you give it — hours, terrace, dietary basics — and passes anything else to a person rather than guess.