Live in Australia · pilots in new markets
Cafés
The café phone, answered while you are on the machine.
Restaurants
Every booking call answered, even mid-service.
A ringing phone at eight on a Friday is a table trying to give you money. Vox picks up on the first ring, books against what is actually free, and hands over to a person the moment a call stops being ordinary.
Live in Australia · pilots in new markets
Bookings ship today for Australian restaurants. Outside Australia this is a pilot: your venue, your line, a live demonstration before any commitment.
The problem
Restaurants lose bookings for one plain reason: the phone rings when the whole team is on the floor. Voicemail does not take a table; the caller simply tries the next place.
What it costs
Every missed call during service is a cover that walks. Multiply an ordinary miss rate by an ordinary week and it stops being an anecdote.
- Peak-hour calls go unanswered
- Voicemails become chases, not bookings
- No picture of what the phone produced
How Vox handles it
Vox answers, understands what the caller wants, checks the diary and writes the booking — then confirms. Anything unusual is passed to your team on your own line.
Answers on the first ring
A natural voice, any hour, no hold music.
Checks real availability
Bookings are written against what is actually free — no double-bookings.
Confirms with the guest
Name, party size, time, notes — read back before the call ends.
Hands over when needed
Large groups, allergies, complaints: a person on your line, not a script.
What you get
A voice that fits the room
Warm, unhurried, and honest that it is an AI when it answers.
Booking, not a message
The outcome is a reservation in the diary, not a voicemail to return.
Works with your hours
Overflow, after-close and mid-service peaks are the point, not a nice-to-have.
Every call on record
Transcripts and outcomes in one place, so you know what the phone did.
What changes
- Fewer empty tables from unanswered calls
- Hosts stay with diners instead of the handset
- A clear weekly picture of the phone
- A demonstration on your own line before you decide
Also built for
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Live in Australia · pilots in new marketsTakeaway & collection
Every order picked up, even when the kitchen is on the floor.
Questions restaurants ask
Will guests know they are talking to an AI?
Yes — Vox says so when it answers. Diners care more that someone competent picked up than that a human left them on hold.
Does it replace our booking system?
No. Vox answers the phone and writes the booking into the flow you run. It is the receptionist you do not have, not a new system to learn.
What does a pilot look like?
A short conversation about your venue and call volume, then Vox on a test line so you hear it handle a call like yours. Commercial terms are agreed per pilot.