Live in Australia · pilots in new markets
Restaurants
Every booking call answered, even mid-service.
Takeaway & collection
Every order picked up, even when the kitchen is on the floor.
The takeaway line rings hardest exactly when nobody can hold it. VoxOrder takes the order — items, modifiers, a collection time you can keep — and sends a clean ticket to the kitchen.
Live in Australia · pilots in new markets
VoxOrder ships today for Australian venues. Outside Australia it is a pilot; your menu, your line, a live demonstration first.
The problem
Marketplaces are useful, but a guest who rings you directly and hits a busy signal orders from someone else — or through a platform that takes its share.
What it costs
A direct order lost to an unanswered line is revenue handed to a competitor, or a commission you did not need to pay.
- Peak orders hit a phone nobody can answer
- Misheard modifiers become remakes
- Collection times quoted blind
How VoxOrder handles it
It reads your menu the way your staff would, takes the order with its modifiers, checks current kitchen load before quoting a collection time, and sends the ticket.
Knows the menu
Items, sizes, substitutions and the weekend small print.
Takes the modifiers
Read back before the call ends, so 'no onions' means no onions.
Quotes a real time
Collection windows come from kitchen load, not a guess.
Sends a clean ticket
The order lands ready to make — no notepad, no copy-paste.
What you get
Menu-aware ordering
Change the menu and the phone changes with it.
Clean tickets
Orders arrive structured, ready for the kitchen.
Collection time you can keep
'Twenty minutes' means twenty minutes.
Hand-off for the unusual
Allergies, big orders, complaints: a person on your line.
What changes
- Direct orders no longer lost to a busy line
- Fewer remakes from misheard orders
- Collection times that hold
- Less commission on orders your own phone took
Also built for
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Live in Australia · pilots in new marketsCafés
The café phone, answered while you are on the machine.
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Questions takeaway venues ask
Does it replace our marketplace listings?
No. It answers your own phone line so a caller does not get a busy signal. Marketplace orders keep arriving as they do today.
How does it learn the menu?
You give us the menu once — items, sizes, substitutions — and VoxOrder reads it the way your staff would.