Practical, no-jargon guides on the unglamorous bits — the phone, the missed calls,
the bookings — written for Australian restaurants by the team behind VoxTable.
Part of the Resources library.
How Mazcina Resto-Bar in Darlinghurst uses VoxTable and VoxOrder so every call is answered and bookings and takeaway orders land on screen, even mid-service.
Every unanswered call during service is a booking that walks next door. A simple way to put a dollar figure on your missed calls — and what to do about it.
How Sydney venues from Parramatta to Bondi use VoxTable and VoxOrder so every call is answered and bookings and orders land on screen, even mid-service.
Bella answers around the clock, including after close and on public holidays, so bookings made when you're shut are captured instead of lost to voicemail.
Short answer: yes. Bella answers every call in an Australian voice, books tables and takes orders, and hands anything unusual to your team. Here's how it works.
Restaurants can use it today. For hotels there's VoxStay, a Vox product still in development — here's honestly what it's designed to do and what it can't yet.
Yes — VoxOrder takes takeaway and pickup orders by phone in Bella's voice and sends them straight to your team, so the phone stops competing with the pass.
Most venues are live within 48 hours. Here's what BitePerk needs from you — your hours, booking rules and menu — and how call forwarding is switched on.
BitePerk is a flat monthly plan with no per-cover or per-call fees. The honest answer on contracts and cancelling, and where to see your venue's exact terms.
Bella books straightforward tables herself and turns big-group and function calls into a proper lead for your team — captured with details, never lost.
Bella is built not to guess. When she isn't sure, she takes the caller's details and flags your team for a callback, so an unclear call becomes a lead.
Booking records are stored in Australia, in Sydney. Call recordings delete themselves after 30 days and never train AI models. The honest detail on data.
September 2026: VoxStay for hotels enters development, French and Belgian city pages go live, analytics goes cookieless and the mobile menu gets simpler.
74% of Australians are comfortable with restaurants using AI to take reservations. What the 2026 data says about the phone, and what it means for operators.
August 2026: BitePerk registered a UK company for UK customers and the VoxTable booking app moved to a new address. What changed for operators, and what didn't.
July 2026: our voice products became the Vox family, we launched sites for the UK, France and Belgium, and shipped eight UK city pages. What shipped, plainly.
How AI phone answering works for a Perth venue — the time-zone maths, the staffing crunch, group bookings, and what it costs. Plain English, no jargon.
Voicemail, an answering service or an AI host? How restaurants handle phone calls compared — what each costs, where each fails, and which fits your venue.
No-shows quietly cost more than most owners think. The tactics that work — confirmations, easy rebooking, deposits — and how answering every call helps.
Diners can tell in a second when a call has gone offshore. Why a genuinely local voice — accent, place names and data — changes how guests feel about you.
Step-by-step call forwarding for restaurants — Telstra, Optus and VoIP — so an AI host answers the calls you'd otherwise miss, without changing your number.
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